Shipping Policy

Thank you for choosing our everyday self-care essentials. We are committed to providing you with reliable, efficient shipping services to ensure your mouthwash cups, bath towels, and hair drying caps arrive safely and promptly, so you can start enjoying your upgraded daily routine as soon as possible. This Shipping Policy outlines all details regarding order processing, delivery timelines, shipping destinations, and related considerations to keep you informed every step of the way.
Order processing begins immediately after your purchase is confirmed. Our team works diligently to verify, pack, and prepare your items for shipment within 1-3 business days (excluding weekends and public holidays). Please note that processing times may be slightly extended during peak seasons, promotional periods, or due to unforeseen circumstances—we will notify you promptly if any delays occur. We take great care in packaging your products: mouthwash cups are wrapped securely to prevent breakage, while bath towels and hair drying caps are folded neatly and placed in protective packaging to ensure they arrive in perfect condition, free from damage or wrinkles.
We offer shipping to most countries and regions worldwide, with delivery timelines varying based on your location. For domestic orders (within the same country as our fulfillment center), standard shipping typically takes 3-7 business days, while expedited shipping (if available) can deliver your order in 1-3 business days. For international orders, standard shipping generally takes 7-14 business days, and delivery times may be extended to 15-21 business days for remote regions. Please keep in mind that international shipping may be subject to customs delays, which are beyond our control—we appreciate your patience as your package clears customs.
Shipping costs are calculated automatically at checkout based on your shipping address, package weight, and selected shipping method. We may offer free standard shipping on eligible orders, which will be clearly indicated at checkout. Please note that free shipping applies only to standard shipping methods and does not include expedited shipping or international customs fees. For international orders, customs duties, taxes, and other fees are the responsibility of the recipient and are not included in the shipping cost or order total. We recommend checking with your local customs office for more information on potential fees before placing your order.
Once your order has been shipped, we will send you a shipping confirmation notification with a tracking number (if available for your shipping method and location). You can use this tracking number to monitor the status of your package online, from our fulfillment center to your doorstep. Please allow 24-48 hours for tracking information to update after your order is shipped, as it may take some time for the carrier to process and upload the details.
We strive to ensure every package is delivered correctly, but we understand that issues may occasionally arise. If your package is marked as delivered but you have not received it, please check your surrounding area (such as mailboxes, porches, or with building management) before contacting us. If you still cannot locate your package, please reach out to us within 7 days of the delivered date to assist with an investigation. For lost or damaged packages, we will work with the shipping carrier to resolve the issue promptly, and we may offer a replacement or refund at our discretion, provided the claim is submitted within 14 days of the shipping date.
Please ensure that your shipping address is accurate and complete at checkout, as we cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information. If you need to change your shipping address after placing an order, please contact us immediately—we will do our best to accommodate your request, but we cannot guarantee changes once order processing has begun.
We value your trust and are dedicated to making your shopping experience as smooth as possible, from purchase to delivery. If you have any questions or concerns about our shipping policy, order status, or delivery, please refer to the information above or reach out for further assistance. Thank you for your understanding and support as we work to bring you high-quality, comfortable everyday essentials.